Metrics, with a method behind them

A transparent framework for evaluating agent workflows and for reporting Mia17 figures with a clear definition, time window and limits.

Explore the sample workspace

Demo workspace — sample data. Every value below is illustrative and is not Mia17 customer or traction data.

Use the controls to compare an illustrative view by period and agent group. The charts update locally; they are not connected to production systems.

Public traction report

Beyond the headline counts on the home page, Mia17 will publish a detailed view of product adoption and workflow impact, with each measure's definition, time window and limits.

Internal aggregate figures

Client-level detail and the source stay private to protect client confidentiality.
Nothing from the sample dashboard above is presented as client results.
The detailed report will include only real, consistently defined figures, with no estimates to fill gaps.

Active agents: Detailed report pending
Work hours automated: Detailed report pending
Resolution rate: Detailed report pending
Conversion rate: Detailed report pending
Work automation index · baseline 100: Detailed report pending

Reporting rhythm

Quarterly, once verified. Each release will state its time window, definition, scope and any material limitations.

Estimate the time a workflow could return

A planning aid, not a forecast. Replace these assumptions with measured task data before making a business case.

Formula: team size × weekly repetitive hours × automatable share × 4.33 weeks per month.

Start the conversation info@mia17.com marketing@mia17.com support@mia17.com